Items ship within 2-7 business days of when your order is placed. We offer free shipping for orders over $75 in the US. We also offer flat rate shipping of $5 within the US and $13 within Canada. We do not ship outside of the US and Canada at this time. In order to cut down on waste, we ship everything in minimal, eco-friendly packaging and no plastic. Returns are available for unworn items for 30 days.
Returns are accepted for unworn, undamaged items in like-new, original condition, provided we receive notification within 30 days of the delivery of your order. Original shipping costs are non-refundable and any returns should be sent back via tracked mail service. The buyer is responsible for return shipping costs. Refunds will be processed to the original form of payment.
Please e-mail firstname.lastname@example.org to initiate a return.
If you would like to exchange a product, please initiate a return and place an order for the item you would like to exchange for. Once you have placed your new order, please email email@example.com with the new order number and when your return is received we will refund the purchase price as well as the original shipping costs. Please reference the sizing chart to determine the correct size for your child prior to ordering.
Damaged or an incorrect item?
Please e-mail firstname.lastname@example.org and we will help resolve the issue. We stand behind our products 100% and work hard to make sure you have a wonderful experience as part of our Ellie&Anders family.
Final Sale Items
Items marked Final Sale are not eligible for return.